We follow up on your unpaid invoices so you get paid on time — politely, in your name — until it's paid. You never send another awkward reminder.
Setup takes 10 minutes online. Turn it on tonight, live tomorrow morning. Zero long-term contracts — cancel anytime online before renewal.The invoice went out. Now it sits there — 14 days, 30 days, 60 — while you're busy with the next job and too uncomfortable to keep chasing. It's not a discipline problem. Nobody has a system for the awkward part.
Most owners we talk to have somewhere between $8,000 and $30,000 sitting in unpaid invoices at any given moment, and the oldest one is older than they'd like to admit.
Three polite touches over 45 days, in your voice, on the channels your customers actually read. When they reply, it's handled. When they pay, it stops.
"Quick note that invoice #1042 is a week past due. Happy to resend it or send a link."
"Invoice #1042 is now three weeks overdue. Could you let us know when we can expect payment?"
"This is our final reminder on invoice #1042. Please settle by Friday or get in touch so we can sort it out."
A spreadsheet, or an export from QuickBooks, Xero, Wave, FreshBooks, Jobber — whatever you use. Once. We clean your customer contacts as part of setup, and you keep the clean list.
Every message identifies your business and sounds like you. Replies like "paid yesterday" or "can I pay Friday?" are understood and answered. Disputes and anything unusual go straight to you.
What was chased, what came in, what's promised, what needs you. That's the only thing you ever have to read.
Need both calls and invoices? Groundwork Complete — $299/mo ($99 one-time setup).
Local small businesses, independent practices, and solo operators — accountants and bookkeepers, consultants and agencies, commercial cleaners, caterers, IT support, clinics that bill clients, and small businesses (electricians, plumbers, HVAC, builders, remodelers, landscapers) — anyone who does the work first and gets paid later.
Virginia, Maryland and Washington DC first. If you're somewhere else and want in, say so on the demo form.
Every Monday you get a line that says how much came in on invoices we chased.
$49 one-time non-refundable setup fee ($198 total Day 1). Free customer list clean-up included. Zero long-term contracts.
Start Invoice Follow-Up — $149/moHave questions before starting? Call Riley on our automated 24/7 line: (571) 554-5050.
Put in your name and your business. In about ten seconds you'll receive the day-7 reminder as if you were your own customer. Reply to it — "I'll pay Friday" is the classic — and watch what comes back.
Nothing is stored beyond the demo, and nobody follows up unless you ask.
Three messages in 45 days, all polite, all in your name — that's fewer than most people send by hand, just more consistent. You approve the exact wording before anything goes out, and anyone who replies with a question or a complaint is handed straight to you.
It sends one generic email that gets ignored — which is why the money is still outstanding. We reach people where they actually read, by text, in your voice, and we handle the replies. Software sends; we chase.
No. It's you reminding your own customers about your own invoices, the way you do today, just consistently. No third party, no threats, no fees added to their bill.
The system understands that, stops immediately, thanks them, and flags it for you to confirm against your bank. It never chases something marked paid.
Upload your unpaid list (takes about ten minutes online), approve three polite messages, and you're live. If you ever have questions, call Riley on our 24/7 line at (571) 554-5050 to talk through how it works. Then you just read one summary on Mondays.
It stays on servers we control and is used only for the reminders you've authorised. We never wipe your customer history: if you leave and come back later, your account and its records are reactivated as they were. Full details in our privacy policy.
Need both calls and invoices? Groundwork Complete — $299/mo ($99 one-time setup).
I run Groundwork from Tysons Corner, Virginia. I built it because every small business owner I know is brilliant at the work and quietly miserable about the chasing. Groundwork does the boring part so you don't have to — starting with invoice follow-up and phone answering, and then the rest of the admin nobody enjoys.
Questions? (571) 554-5050